🔁 Refund & Cancellation Policy
Effective Date: June 18, 2025
At Jivani Digital, we provide digital-first services and experiences that are time-bound and custom-built. Please review the following refund and cancellation terms before booking or purchasing.
📞 1-on-1 Call Bookings (₹499)
Cancellations:
Once a call is booked, cancellation is not allowed, and no refund will be issued.Rescheduling:
You may request to reschedule by emailing
📧 info@jivanidigital.com
at least 2 hours before your scheduled time.
➤ Only one reschedule is allowed per booking.
🎥 Webinar Registrations (₹199)
All webinar bookings are non-refundable.
If you’re unable to attend, we may provide access to the recorded session (if available).
Please ensure date/time before booking.
🛠️ Project-Based Services
(Shopify Websites, Videos, Meta Ads)
These are high-effort, custom services tailored to each client.
Hence, we do not offer cancellations or refunds once the project has started.
- Each project involves planning, strategy, and manual execution.
- No partial refunds or cancellations are entertained after confirmation.
💬 If you have questions before starting a project, please clarify everything beforehand at:
📧 info@jivanidigital.com
⚠️ Exceptions & Processing Time
Refunds are only applicable in rare cases (e.g., duplicate payment or technical error).
Approved refunds are processed within 5–7 business days to the original payment method.
📩 Need Help?
For any queries related to cancellations, reschedules, or refund concerns:
📧 Email:
info@jivanidigital.com