Effective Date: March 27, 2026

At Jivani Digital, we provide website-focused services, along with webinars and digital resources.
Please read this policy carefully before making any purchase.


1. Webinars & Live Sessions (₹199 / ₹499 / Other Prices)

• All webinar purchases are non-refundable.
• If you are unable to attend, session recordings may be provided (if available).
• Access to session links is provided via official channels (e.g., WhatsApp or Email).
• Tickets cannot be transferred to future sessions.


2. Website Services (Core Offering)

(Website Design & Development, Website Strategy)

These services involve planning, time allocation, and customized execution.

Therefore:

• No cancellations once the project has been confirmed
• No partial refunds
• No refunds once the project has started


3. Digital Products

(E-books, PDFs, Templates, Pre-recorded Content)

Due to the nature of digital products:

• All sales are final
• No refunds after purchase


4. Exceptions

Refunds may be issued only in the following rare cases:

• Duplicate payment
• Technical payment error
• Failure to deliver the purchased product (if applicable)

Refund processing time: 5–7 business days


5. Contact for Refund Queries

Email: info@jivanidigital.com